Privacy Policy
The Goal Real Estate (Last updated: 19 October 2026)
1. Introduction
The Goal Real Estate respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact our agency, submit an enquiry or interact with our property services and advertisements.
2. Information We Collect
We may collect personal information including:
Your full name, phone number and email address.
Property addresses and suburbs relevant to your enquiry.
Information about property appraisals, sales, purchases, leasing or property management.
Communications and information you provide when contacting our agency.
Information submitted through our website, Facebook lead forms or other advertising platforms.
We aim to collect information reasonably necessary for our business activities.
3. How We Collect Information
We may collect information directly from you through our website, telephone calls, emails, social media, Facebook lead forms, property enquiries, inspections and other interactions with our agency.
Some contact information submitted through Facebook lead forms may be prefilled from your Facebook profile. You can review the information before submitting the form.
4. How We Use Your Information
We may use your information to:
Respond to your enquiry or request for a property appraisal.
Contact you about selling, buying, renting or managing property.
Arrange appointments and provide requested real estate services.
Communicate relevant property information and service updates.
Maintain business records and meet applicable legal obligations.
Improve our services and manage customer relationships.
We will not use your information for unrelated marketing purposes without an appropriate legal basis or consent where required.
5. Disclosure of Information
We may disclose relevant information to service providers, technology providers, advertising platforms, professional advisers and other parties where reasonably necessary to provide our services or meet legal obligations.
For example, information submitted through Facebook lead forms may be processed by Meta and its service providers under their applicable terms and privacy practices.
We do not sell personal information as a standalone product. Where information may be disclosed to overseas recipients, we will handle that disclosure in accordance with applicable privacy requirements.
6. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored in electronic systems, business software, email accounts and other systems used to operate our agency. We retain information only for as long as reasonably necessary, subject to applicable legal and recordkeeping requirements.
No method of electronic storage or transmission can be guaranteed to be completely secure.
7. Access and Correction
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
We will respond to requests in accordance with applicable privacy laws.
8. Marketing Communications
If you receive marketing communications from us, you may request to stop receiving them. We will process your request in accordance with applicable laws.
You may still receive communications necessary to respond to an enquiry or provide a service you have requested.
9. Cookies and Third-Party Platforms
Our website and advertising platforms may use cookies, analytics or similar technologies to understand website usage and improve advertising performance.
Third-party services, including Facebook and other platforms, operate under their own privacy policies and terms.
10. Privacy Enquiries and Complaints
If you have a question, wish to access or correct your information, or have a privacy complaint, please contact us using the details below.
We will review and respond to your concern within a reasonable time and in accordance with applicable requirements.
The Goal Real Estate
110 Darcy Road, Wentworthville NSW 2145
Website: https://www.thegoalrealestate.com.au
Email: baljinder@thegoalrealestate.com.au
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services or legal requirements. The current version will be published on our website.
By submitting information to us, you acknowledge that you have had the opportunity to read this Privacy Policy. This does not replace any consent or notice required by law.